{"id":1175,"date":"2022-02-21T13:04:18","date_gmt":"2022-02-21T13:04:18","guid":{"rendered":"https:\/\/trendcapital.com.uy\/financial-services-user-support\/"},"modified":"2023-02-22T12:23:39","modified_gmt":"2023-02-22T12:23:39","slug":"financial-services-user-support","status":"publish","type":"page","link":"https:\/\/trendcapital.com.uy\/en\/financial-services-user-support","title":{"rendered":"Attention to the user of financial services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1175\" class=\"elementor elementor-1175 elementor-1032\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d41fa89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d41fa89\" data-element_type=\"section\" data-e-type=\"section\" id=\"info-usuario\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-a59b83b elementor-hidden-mobile\" data-id=\"a59b83b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0206936\" data-id=\"0206936\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80c10c9 elementor-widget elementor-widget-heading\" data-id=\"80c10c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Financial User Information<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6840fa4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6840fa4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-646685d\" data-id=\"646685d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1810263 elementor-widget elementor-widget-heading\" data-id=\"1810263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Area Manager:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3d208e elementor-widget elementor-widget-text-editor\" data-id=\"a3d208e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Alan Antonovich<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-422a0ec elementor-widget elementor-widget-text-editor\" data-id=\"422a0ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Address: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As.<br \/>Phone: +54 11 5032.0770<br \/>Email: <a href=\"mailto:informacion@trendcapital.com.ar\">informacion@trendcapital.com.ar<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4112e06\" data-id=\"4112e06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a27c042 elementor-widget elementor-widget-heading\" data-id=\"a27c042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Area Alternate Manager:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a64d2a elementor-widget elementor-widget-text-editor\" data-id=\"2a64d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Vanesa Liefeldt<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b920d7f elementor-widget elementor-widget-text-editor\" data-id=\"b920d7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Address: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As.<br \/>Phone: +54 11 5032.0770<br \/>Email: <a href=\"mailto:informacion@trendcapital.com.ar\">informacion@trendcapital.com.ar<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-efc416c elementor-widget elementor-widget-spacer\" data-id=\"efc416c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0daab1c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0daab1c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3f6eb6c elementor-invisible\" data-id=\"3f6eb6c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1e0657 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f1e0657\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>How to contact us<br \/><\/strong><\/p>\n<p>By letter: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As.<\/p>\n<p>Phone: +54 11 5032 0770<\/p>\n<p>Email: <a href=\"mailto:informacion@trendcapital.com.ar\">informacion@trendcapital.com.ar<\/a><\/p>\n<p>Contact form: <a href=\"https:\/\/trendcapital.com.uy\/en\/contact\/\">Click here<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-05c6bb5 elementor-widget elementor-widget-spacer\" data-id=\"05c6bb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cefc956 elementor-widget elementor-widget-text-editor\" data-id=\"cefc956\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The deadline to resolve and respond to complaints submitted through one of the enabled channels is 10 business days, except when the Bank has been granted longer deadlines to comply with regulations or when there are duly justified causes beyond our control.<\/p>\n<p>The lack of response or disagreement in the resolution may be reported to the <span class=\"gorda\">Customer Service Center of the Central Bank of the Argentine Republic<\/span>. For more information, visit <a href=\"http:\/\/www.usuariosfinancieros.gob.ar\">www.usuariosfinancieros.gob.ar<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7599af1 elementor-widget elementor-widget-spacer\" data-id=\"7599af1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af2cc10 elementor-widget elementor-widget-heading\" data-id=\"af2cc10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Information for Financial Users - BCRA:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf007d elementor-widget elementor-widget-image\" data-id=\"faf007d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.bcra.gob.ar\/BCRAyVos\/Usuarios_Financieros.asp\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"545\" height=\"697\" src=\"https:\/\/trendcapital.com.uy\/wp-content\/uploads\/2022\/02\/bcra-trendcapital-v2.jpg\" class=\"attachment-large size-large wp-image-1155\" alt=\"\" srcset=\"https:\/\/trendcapital.com.uy\/wp-content\/uploads\/2022\/02\/bcra-trendcapital-v2.jpg 545w, https:\/\/trendcapital.com.uy\/wp-content\/uploads\/2022\/02\/bcra-trendcapital-v2-235x300.jpg 235w\" sizes=\"(max-width: 545px) 100vw, 545px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c5fc1f elementor-widget elementor-widget-spacer\" data-id=\"9c5fc1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-85bce2e\" data-id=\"85bce2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Financial User Information Area Manager: Alan Antonovich Address: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As.Phone: +54 11 5032.0770Email: informacion@trendcapital.com.ar Area Alternate Manager: Vanesa Liefeldt Address: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As.Phone: +54 11 5032.0770Email: informacion@trendcapital.com.ar How to contact us By letter: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As. Phone: +54 11 5032 0770 Email: informacion@trendcapital.com.ar Contact form: Click here The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1175","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Attention to the user of financial services - Trend Capital<\/title>\n<meta name=\"description\" content=\"Financial User Information Area Manager: Alan Antonovich Address: Hip\u00f3lito Bouchard 547, C1106ABG, Bs.As.Phone: +54 11 5032.0770Email:\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trendcapital.com.uy\/en\/financial-services-user-support\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attention to the user of financial services - 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